Updates Regarding COVID-19 and the Apartment Industry
LAA understands that affiliates, members and residents may have concerns about how apartment communities should address the virus and, in an effort to offer preliminary guidance and information to assist with preparations, we have compiled the following material from official sources.
It is important to recognize that LAA, its affiliates and individual members are not health care professionals. The CDC and other qualified health officials should continue to be the primary source of current information and guidance. LAA is offering general, precautionary guidance from officials, and also adding some common-sense guidelines for our industry in the interest of promoting a proper amount of caution at this time.
If you need assistance paying rent or with an eviction, please visit StopMyEviction.org.
Reopening of Kentucky
Current Requirements from the Governor:
Face Coverings Mandate
Executive Order on Dispensing of Pharmaceutical
Executive Order on Utility Relief
Kentucky is currently under Phase 3 of its reopening plans. Under Phase 3, all businesses face industry specific and universal minimum requirements, including:
3/29/2021 Update: CDC extended its federal eviction moratorium order through June 30, 2021.
Status: Evictions Can Resume with 30-Day Notice to Vacate
Executive Order 2020-700
LAA Recommendations Document for Reopening During COVID-19
Download Document - Updated 10.13.2020
This document will be updated frequently as new information is released. This document is not a legal guide and is not intended to replace professional counsel from legal or health care professionals. If you have any concerns related to your company’s COVID-19 policy development, then we strongly encourage you to reach out to your legal counsel, professional human resources advisor, health experts or other government officials.
Employee Health Check Log
Download and print this document to use on site.
Resource Book for Local Louisville Resources
Previous restrictions and actions by the Governor:
New Restrictions in effect from Friday, Nov. 20 at 5pm through Sunday, Dec. 13 at 11:59pm
Gyms, Fitness Centers & Pools
The Governor has outlined Phase 1 & 2 of reopening Kentucky. The dates for when specific industries/businesses can reopen are below. Click the links of each industry/business type to see the requirements specific to that industry.
July 10, 2020:July 1, 2020:
May 25, 2020:May 22, 2020:May 20, 2020:May 18, 2020:May 11, 2020:
June 8, 2020:
June 15, 2020:
July 1, 2020:
Pools and outdoor amenities such as basketball courts and playgrounds also cannot open in phase 1 or 2 but possibly in Phase 3 in July.
This will be a gradual process, and Governor Beshear has made it clear that everything will be contingent on being able to maintain social distancing, cleaning, sanitation and other accommodations.
https://governor.ky.gov/images/Healthy-at-Work_10-Rules.pngEducational and Cultural Activities
Operational Best Practices
NAAEI and Grace Hill are offering FREE trainings for COVID-19. You can access those trainings here.
Some helpful podcasts from Sprout Marketing:
NAA has put out the following resources regarding best practices:
NAA is offering a sneak peek of its newest compliance solution, NAA Click & Comply, by releasing a Rent Relief Request Form for property management companies to utilize across their portfolio. This form will easily document and track requests from residents who are suffering financially during COVID-19, including special arrangements and/or payment plans that have been agreed upon by the property and its residents.
The form, powered by Leonardo247, is free of charge and will allow property management companies to pull reports with detail on each property or an overview across the entire portfolio.
If you are interested in this form, please contact Nicholas Tovar.
Statement from the National Apartment Association Concerning COVID-19 and Rent
The following is a statement from National Apartment Association (NAA) President and CEO Robert Pinnegar, CAE released on March 23:
The National Apartment Association and its more than 150 state and local affiliates, encompassing over 82,000 members and representing more than 10 million apartment homes, encourage all residents who are in financial distress to proactively reach out to work with their community managers prior to April 1. Many of our rental housing professionals already have individual plans in place to work with their residents in this unprecedented crisis. There is no “one approach fits all.” The best strategy, and NAA’s recommendation, is for owners, managers and residents to partner together to find the optimal solution. Providing a secure home for all of our residents is our primary goal.
More NAA Resources: click here
If an employee has tested positive with COVID-19
CDC Criteria for Ending Isolation and returning to work:
The time-since-illness-onset and time-since-recovery strategy for releasing persons with COVID-19 with symptoms from isolation (non-test-based strategy) requires:
See all COVID-19 Webinars from NAA here.
Economic Impact Reports
Governor Beshear announced the closing of all non-life-sustaining businesses to in-person traffic by Thursday at 8 p.m. I have had many emails and phone calls asking if multi-family housing was an essential business. I want to clarify that multi-family housing is an essential business and apartment buildings is listed in the federal critical infrastructure sector. Gov. Beshear also listed “Housing” in his list of businesses that can remain open. See Gov. Beshear’d order which was just released:
3/24/2020: Announced Gov. Beshear will sign an executive order closing all non-life-sustaining businesses to in-person traffic by Thursday at 8 p.m. Businesses that can stay open still need to practice safe social distancing. The businesses that can stay open include: grocery stores, drug stores and pharmacies, banks, hardware stores, agricultural operations, gas stations, media, businesses needed for transportation, logistics, shipping, delivery and pick-up, housing, building and construction, laundry, financial services, home-based care and services, professional services, manufacturing and other businesses key to national interests or life-sustaining goods or services, and those covered under the federal critical infrastructure sector.
"Housing, Buildings and Construction. To ensure Kentuckians can remain Healthy at Home, businesses providing construction or maintenance of residential, commercial, or governmental structures, including but not limited to plumbers, electricians, exterminators, cleaning and janitorial staff, security staff, operating engineers, HVAC, painting, landscaping, moving and relocation services, necessary for sustaining the safety, sanitation and operation of structures."
To read the entire Executive Order, click here.
Thus, Apartment community staff are exempt from the executive order. You must practice safe social distancing:
FFHFA Offers Mortgage Relief for Multifamily Property Owners
The Federal Housing Finance Agency (FHFA) yesterday announced that Fannie Mae and Freddie Mac, the Enterprises will offer mortgage forbearance for multifamily property owners, under the condition that they suspend all evictions for renters who are unable to pay rent because of COVID-19, also known as “coronavirus.”
To be eligible, property owners must suspend evictions for as long as the owner remains in forbearance. Forbearance is available only for multifamily housing properties with an “Enterprise-backed performing multifamily mortgage” that is financially impacted by coronavirus.
Read more here.
Emergency Funding for Residents
Residents who may not be able to pay rent due to Coronavirus, can apply for emergency funding from the One Louisville: COVID-19 Response Fund.
Please be sure to direct your residents to the following website for more information and to apply: https://louisvilleky.gov/government/neighborhood-place
Do Not Flush
With stores running low on toilet paper, residents may start to use other materials such as paper towels and wet wipes. Some properties have faced issues resulting in residents flushing these items down toilets. Be sure to remind residents not to flush these items and to protect your sewage system.
Click the image below to download it and send it to your residents.
Clean your hands often